


Click the Windows Start menu, scroll down the apps to the “Windows System” folder, then click Control Panel to open the control panel app.In most cases, choosing “Server Settings” instead solves that, but if that option isn’t present either, you need to get to the settings screen a different way: In 2018, Microsoft made a change to the Outlook interface where (on some computers) clicking Change in step 2 shows a completely different window, with buttons marked “Reset Mail Settings” and “Next” instead of the server settings. What if I don’t see the settings window when I click “Change” in the older instructions, but there’s no “Server Settings” option either?

If the “Test Account Settings” window is still open, click Close to continue.Ĭlick Finish to finish the “Change Account” wizard.Ĭlick Close to close the “Account Settings” window. If Outlook tells you a test failed, double-check to be sure you’ve entered the settings correctly.
